WARNING SIGNS

Signs Your Generator Needs Repair

A standby generator spends almost all of its life not running, which is exactly why faults go unnoticed until the power fails. These are the signals that it will not be there when you need it.

Fails to Start on Test

A standby unit that will not start during its weekly self-test will not start during an outage either.

Runs but Does Not Transfer

If the generator runs while the house stays dark, the transfer switch rather than the engine is the fault.

Battery Not Holding Charge

A dead starting battery is the single most common reason a standby generator fails when called on.

Low Fuel Pressure

Gas supply problems stop a unit starting or cause it to shut down under load.

Warning Lights or Fault Codes

Modern generators report their own faults. A controller warning should never be reset without diagnosing it.

Missed Annual Service

A generator that has not been serviced is a generator nobody has confirmed will work.

OUR SERVICES

Your Comfort Is Our #1 Priority

At Bassett Services, we make your needs our #1 priority. This drives our every decision and action, motivating us to provide top-tier generator services that stand out. When our technician arrives, they will explain all available options before starting any work.

Home Generator Repairs & Installations

When your home generator fails, it can disrupt your peace and comfort. Our team of skilled technicians swiftly responds to your call, diagnosing the issue accurately. Once we identify the problem, we inform you about the necessary repairs and the associated costs.

We work on the whole system (engine, controller, transfer switch, and fuel supply) rather than only the part that is obviously not running.

Home Generator Replacements

When your generator reaches the end of its lifespan, we provide seamless and hassle-free replacement services.

Our experts give unbiased advice on the best models, considering your home’s size, your budget, and how much of the house you need covered during an outage.

CUSTOMER REVIEWS

What Indiana & Ohio Homeowners Are Saying

The best stories about Bassett Services are the ones our neighbors tell, from Carmel and Greenwood to Columbus, Granville, and Newark.

WHY HIRE A PROFESSIONAL

Why Choose Bassett Service

Today’s homes ask more of their electrical systems than ever, from EV chargers and standby generators to smart lighting and modern panels. Safe installation and maintenance are critical, and having licensed electricians to do the work right is essential. Bassett Services has a special process for selecting electricians who can perform the technical work our customers need and, most importantly, interface with our customers on a very professional level!

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    We are BBB Accredited A+ Rated
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    We Offer 24/7 Emergency Service
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    We Offer Annual Service Plans
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    We Offer Financing Plans
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    We Do 93% of Repairs On The Spot
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    Our Trucks Are Fully Stocked And Ready To Go
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    105% Satisfaction Guarantee

Bassett Services technician at a customer home

EXPERT SOLUTIONS

Why Generators Fail When You Need Them

Bassett Services technician at a customer home

The paradox of standby power is that the equipment sits idle for months and is then asked to perform instantly, under load, usually in bad weather.

Batteries. The starting battery is the most common point of failure. It degrades quietly and gives no indication until the unit is asked to crank.

Fuel supply. Gas pressure problems prevent starting or cause shutdown once the unit takes load: a fault that only appears when the generator is actually working.

Transfer switch. A generator can run perfectly while the house stays dark if the transfer switch has failed. Homeowners often mistake this for an engine problem.

Annual service exists to find all three before an outage does.

FAQ

Common Questions About Home Generator Repair

When is it Raining in Indianapolis, IN?

Using your home generator during wet or rainy conditions could pose significant safety risks unless adequate precautions are taken. It’s advised against due to safety concerns. To ensure the optimal performance of your home generator and your family’s safety, contemplate utilising protective covers or enclosures when running the generator in inclement weather. To learn more about maintaining and ensuring the safety of your home generator, reach out to us today at (317) 785-0965.

How Much Does a Home Generator Repair Cost?

Understanding the expenses associated with fixing your home generator hinges on several variables, encompassing fuel type and the specific repairs needed.

How Often Should I Have My Generator Inspected to Avoid Home Generator Repair Costs?

Arranging an annual servicing and maintenance session for your home generator is highly advisable. Additionally, service after 200 hours of usage is recommended.

Are there any Safety Concerns Related to Repairing a Home Generator?

Absolutely. Prioritize your safety by consistently adhering to the necessary safety measures when dealing with generators and manufacturer guidelines.

Do you Offer Emergency Home Generator Repair Services?

Yes. We provide round-the-clock emergency on-call assistance tailored to our client’s requirements.

How Can I Find out More About Your Home Generator Repair Services?

Don’t hesitate to contact us whenever you have questions or need information about our services, or to request a complimentary estimate.

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Book Your Generator Repair Today

Licensed technicians, upfront pricing, and service on the whole system rather than just the engine.

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