OUR STORY
A Better Breed of Home Services
For nearly 50 years, Bassett Services has been the first call homeowners make when something goes wrong inside their home. It started with the Bassett family and a belief that homeowners deserve honest service from people they can trust. That belief hasn’t changed.
What’s kept us going for nearly five decades is simple: we treat every customer like a neighbor. When we show up at your door, we’re not just there to fix a furnace or clear a drain. We’re there to earn your trust and make sure you feel good about calling us the next time you need us.
Always By Your Side
“Always By Your Side” means Bassett is alert, protective, loyal, and dependable before, during, and after the job. When you have an issue, we’ll be there to fix it, right by your side.
OUR TEAM
Our People Make the Difference
Our commitment to these values extends to our hiring process. We carefully select technicians who not only have the technical expertise for today’s sophisticated systems but also share our dedication to professionalism and customer respect on every visit.
Pack mentality: we put we before me on every job- Never stop learning: ongoing training keeps our team sharp
- Respect your home: we treat every house like it’s our own
- Focus on solutions: no shortcuts, no unnecessary upsells
- Customer satisfaction guarantee: we don’t leave until the job is done right
WHY CHOOSE BASSETT
The Trusted Choice for Home Services
Upfront Pricing
You’ll know the cost before we start. No hidden fees, no surprises.
105% Satisfaction Guaranteed
We’re not done until you’re happy with the work.
Honest & Reliable
We’ve built our reputation on doing the job right, every time.
Expert Technicians
Our team is carefully selected, trained, and held to a high professional standard.
No Shortcuts
We fix problems at the source so they don’t come back.
Always by Your Side
Whatever the problem is, we always answer the call.
OUR SERVICES
Expert Heating, Cooling, Plumbing and Electrical Services
Bassett Services handles it all. Whether it’s a frozen pipe, a broken furnace, a failing air conditioner, or an electrical issue that needs immediate attention, we’re ready to respond.
Heating
Dependable heating repairs, system replacements, and routine maintenance to ensure reliable comfort all winter long.
Cooling
Expert air conditioning repair, replacement, and maintenance to keep your home cool, efficient, and comfortable when it matters most.
Indoor Air Quality
Air duct cleaning, duct repair, and humidity control that cut down on dust, allergens, and stale air throughout your home.
Plumbing
From leaking pipes and clogged drains to water heater repairs and replacements, our plumbing team follows every issue to its source.
Electrical
Safe, professional electrical services including panel upgrades, outlet repairs, lighting installations, and home electrical safety improvements.
GET STARTED
Request Service Today
Get a straight answer on what your home needs
Fast response times on all service requests
Upfront pricing before any work begins
CUSTOMER REVIEWS
What Our Customers Say
Don’t just take our word for it. Here’s what your neighbors are saying about Bassett Services.
Michele Franklin
3 months agoI had Tommy Webber come out today to do the spring check up on My AC unit, He was very thorough explained a lot of different things. He was very Professional and polite.
Paul
3 months agoThomas was professional and went a step above. Did a great job to show me everything that I had to keep an eye on and cleaned up like he wasn’t never there. Price wise I’m on their membership program we bought with our new system. They’ve been good so far and it’s been a few yrs now.
Michelle Mullins
4 months agoShowed up on time. Respectful, kind, and efficient. I’m sure my husband could have replaced the capacitor but for the price and convenience we were happy to spend our money here. They installed our furnace last year and we have always happy with CJS.
Richard Wirey
5 months agoTyler came in explained in detail what was about to take place and what I needed. Fixed and arranged it for me to pay with ease. The whole task was simple and fast. I would recommend your services with your company anytime to anyone! Thank you so much for helping us!
A Wal
5 months agoWe had an issue with our sump pump going off, even though there wasn’t any water problem, and it turned out the entire unit needed to be replaced. We called Bassett that morning, and they were able to offer same-day service, which we really appreciated. Throughout the day, I received texts and calls keeping me updated that they were still coming, even as other jobs ran longer. I didn’t mind the delay at all—it was clear they were doing their best to fit us in. Josh arrived later in the day and spent a few hours replacing the sump pump. He explained everything clearly and was both informative and understanding throughout the process. He also took the time to look at another issue, took photos and measurements, and said he would follow up after speaking with his boss. What really stood out was his professionalism and attitude. Even after 6 p.m., when he mentioned he still had two more stops to go, he never once rushed or made us feel like just another job. He made us feel like a priority, and that meant a lot. We’re very grateful for the service and would absolutely recommend Bassett, and especially Josh, to others.
Michelle McElwee
7 months agoWe got estimates for a new water softener. I hadn't compared prices anywhere else. After receiving your estimate I called another service. To install and replace it was 5 and 6000 dollars less. Wow what a difference. We are going with the other service. Dale was great. He was very helpful. And so nice. The gal on the phone was also nice. Overall great experience. It just a money thing. Thank you so much Have a nice spring, Michelle
Save Money and Protect Your Home with the Bassett Watchdog Club
Join the Bassett Watchdog Club and get year-round protection for your home’s major systems. As a member, you’ll receive:
- Priority service scheduling (no dispatch fees)
- Free annual full HVAC service health check (includes furnace & AC inspection)
- 20% off HVAC repairs
- 10% off plumbing repairs & installs
- 10% off electrical repairs & installs
- Free plumbing maintenance & safety inspection
- Free electrical maintenance & safety inspection
- $120 annual loyalty credit for new systems & generators (up to $1,200)
- $14.95/month (same address only)
Membership is available for just $14.95 a month. It’s the easiest way to stay ahead of breakdowns and keep your systems running efficiently year-round.
Learn More About the Watchdog Club