WHEN IT IS AN EMERGENCY

When a Heating Problem Cannot Wait

Some heating faults are inconvenient and some are genuinely dangerous. These are the situations where you should call immediately, and in two of them, leave the house first.

No Heat in Freezing Weather

Loss of heat during an Indiana or Ohio cold snap is an emergency, for your family and for your pipes.

Carbon Monoxide Alarm

If the CO detector sounds, get everyone out of the house and call from outside. Do not investigate.

Gas Smell

A sulfur or rotten-egg odor near the furnace means leaving the house immediately and calling.

Burning Smell From Vents

A burning odor beyond the first heating cycle of the season means shutting the system down at the breaker.

Yellow Burner Flame

A furnace flame should burn blue. Yellow indicates incomplete combustion and a carbon monoxide risk.

Frozen Pipe Risk

Once indoor temperatures drop far enough, a heating failure becomes a burst-pipe problem as well.

OUR SERVICES

Your Comfort Is Our #1 Priority

At Bassett Services, we make your needs our #1 priority. We offer 24/7 emergency service throughout our Indiana and Ohio service area, with the same upfront pricing and certified technicians as any scheduled visit.

Emergency Heating Repairs

When your heating system fails, our team responds quickly, diagnoses the issue accurately, and gives you the cost before work begins, emergency call or not.

Our trucks are stocked to handle 93% of repairs on the spot, which is what counts when the house is already cold.

Heating System Replacements

When a heating system reaches the end of its lifespan, we provide seamless replacement rather than a series of emergency repairs.

Our experts give unbiased advice on efficient models sized properly for your home, your budget, and your heating needs.

CUSTOMER REVIEWS

What Indiana & Ohio Homeowners Are Saying

The best stories about Bassett Services are the ones our neighbors tell, from Carmel and Greenwood to Columbus, Granville, and Newark.

WHY HIRE A PROFESSIONAL

Why Choose Bassett Service

Today’s heating/cooling systems are more efficient and use more sophisticated digital controllers for their operations. Proper installation and maintenance is important and having the right technicians and service people to ensure proper operations is critical. Bassett Services has a special process for selecting individuals who can perform the technical functions that are required to service the equipment we sell and, most importantly, interface with our customers on a very professional level!

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    We are BBB Accredited A+ Rated
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    We Offer 24/7 Emergency Service
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    We Offer Annual Service Plans
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    We Offer Financing Plans
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    We Do 93% of Repairs On The Spot
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    Our Trucks Are Fully Stocked And Ready To Go
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    105% Satisfaction Guarantee

Bassett Services technician at a customer home

EXPERT SOLUTIONS

What to Do Before We Arrive

Bassett Services technician at a customer home

If the carbon monoxide alarm sounds, get everyone including pets out of the house and call from outside. A cracked heat exchanger can leak an odorless gas, and this is the one scenario where nothing else matters.

If you smell gas, leave the house. Do not use switches, phones, or anything that could produce a spark inside, and call once you are out.

If you smell burning, shut the system off at the breaker. A brief burning smell on the first run of the season is normal; a persistent one is not.

Protect your pipes. If the house is dropping toward freezing, open cabinet doors under sinks on exterior walls and let taps drip slightly: a heating failure becomes a plumbing failure faster than most people expect.

FAQ

Common Questions About Heating Repair

Do you offer same-day furnace repair?

Yes. Bassett Services offers same-day furnace repair throughout our Indiana and Ohio service area. We also provide emergency service for after-hours breakdowns, including nights, weekends, and holidays. Call (317) 785-0965 in Indiana or (614) 363-0035 in Ohio and we will confirm your service window immediately. Newark and Licking County homeowners can also reach our local line directly at (740) 924-5813.

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Emergency Heating Service: Call Now

Certified technicians, upfront pricing, and same-day emergency response across Indiana and Ohio.

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