Whether you’re in need of a quick tune-up, a complex repair, or considering a whole new furnace installation, Bassett is committed to delivering top-notch service with utmost professionalism.
Need Emergency Service?
We’re available 24/7 for heating, cooling, plumbing, and electrical emergencies.
Call UsWHEN IT IS AN EMERGENCY
When AC Trouble Cannot Wait
Not every cooling fault is an emergency, but some genuinely are. These are the situations where you should call right away rather than waiting for the next available appointment.
No Cooling at All
A system that runs but delivers no cold air on the hottest day of the year is an emergency, not a scheduling problem.
Burning or Electrical Smell
Any burning odor from the unit means shutting it off at the breaker and calling immediately.
Water or Refrigerant Leaking
Active leaking risks water damage indoors and means the system should not keep running.
Loud Grinding or Screeching
Sudden severe noise usually means a failing compressor or blower motor, running it further compounds the damage.
Breaker Tripping Repeatedly
An air conditioner tripping its breaker is drawing more current than the circuit should carry.
Heat-Vulnerable Household
Where there are infants, elderly residents, or medical needs, loss of cooling is urgent regardless of the fault.
OUR SERVICES
Your Comfort Is Our #1 Priority
At Bassett Services, we make your needs our #1 priority. We offer 24/7 emergency service across our Indiana and Ohio service area, with the same upfront pricing and certified technicians you get on a scheduled visit.
CUSTOMER REVIEWS
What Indiana & Ohio Homeowners Are Saying
The best stories about Bassett Services are the ones our neighbors tell, from Carmel and Greenwood to Columbus, Granville, and Newark.
Michele Franklin
3 months agoI had Tommy Webber come out today to do the spring check up on My AC unit, He was very thorough explained a lot of different things. He was very Professional and polite.
Paul
3 months agoThomas was professional and went a step above. Did a great job to show me everything that I had to keep an eye on and cleaned up like he wasn’t never there. Price wise I’m on their membership program we bought with our new system. They’ve been good so far and it’s been a few yrs now.
Michelle Mullins
4 months agoShowed up on time. Respectful, kind, and efficient. I’m sure my husband could have replaced the capacitor but for the price and convenience we were happy to spend our money here. They installed our furnace last year and we have always happy with CJS.
Richard Wirey
5 months agoTyler came in explained in detail what was about to take place and what I needed. Fixed and arranged it for me to pay with ease. The whole task was simple and fast. I would recommend your services with your company anytime to anyone! Thank you so much for helping us!
A Wal
5 months agoWe had an issue with our sump pump going off, even though there wasn’t any water problem, and it turned out the entire unit needed to be replaced. We called Bassett that morning, and they were able to offer same-day service, which we really appreciated. Throughout the day, I received texts and calls keeping me updated that they were still coming, even as other jobs ran longer. I didn’t mind the delay at all—it was clear they were doing their best to fit us in. Josh arrived later in the day and spent a few hours replacing the sump pump. He explained everything clearly and was both informative and understanding throughout the process. He also took the time to look at another issue, took photos and measurements, and said he would follow up after speaking with his boss. What really stood out was his professionalism and attitude. Even after 6 p.m., when he mentioned he still had two more stops to go, he never once rushed or made us feel like just another job. He made us feel like a priority, and that meant a lot. We’re very grateful for the service and would absolutely recommend Bassett, and especially Josh, to others.
Michelle McElwee
7 months agoWe got estimates for a new water softener. I hadn't compared prices anywhere else. After receiving your estimate I called another service. To install and replace it was 5 and 6000 dollars less. Wow what a difference. We are going with the other service. Dale was great. He was very helpful. And so nice. The gal on the phone was also nice. Overall great experience. It just a money thing. Thank you so much Have a nice spring, Michelle
WHY HIRE A PROFESSIONAL
Why Choose Bassett Service
Today’s heating/cooling systems are more efficient and use more sophisticated digital controllers for their operations. Proper installation and maintenance is important and having the right technicians and service people to ensure proper operations is critical. Bassett Services has a special process for selecting individuals who can perform the technical functions that are required to service the equipment we sell and, most importantly, interface with our customers on a very professional level!
We are BBB Accredited A+ Rated- We Offer 24/7 Emergency Service
- We Offer Annual Service Plans
- We Offer Financing Plans
- We Do 93% of Repairs On The Spot
- Our Trucks Are Fully Stocked And Ready To Go
- 105% Satisfaction Guarantee
EXPERT SOLUTIONS
What to Do Before We Arrive
FAQ
Common Questions About AC Emergency Services
RELATED SERVICES
More Cooling Services
AC Emergency Services
Learn More >
AC Installation
Our expert team is equipped to handle installations of all types of air conditioning units, including central air conditioning systems, packaged central air systems, and indoor air handlers. We are dedicated to ensuring you receive the best value and performance from your air conditioning system.
AC Maintenance
With a steadfast commitment to excellence, we’ve established ourselves as a leading provider of air conditioning maintenance services across Indiana and Ohio.
AC Repair
Whether you need a new air conditioner installed or your existing unit requires repair, our experienced technicians are ready to help.
Ductless Mini-Splits
At Bassett Services, our team of ductless mini-split installers is available to assist you in selecting the ideal system for your home and to elucidate the numerous benefits they offer.
Mini Split Installation
As part of our suite of offerings, we specialize in furnace installations, a service essential for maintaining optimal heating performance and energy efficiency in your home.
Mini Split Maintenance
At Bassett Services, we pride ourselves on offering top-tier furnace maintenance services in Indianapolis.
Mini Split Repair
Whether you’re in need of a quick tune-up, a complex repair, or considering a whole new furnace installation, Bassett is committed to delivering top-notch service with utmost professionalism.
Smart Thermostat Installation
Your thermostat plays a very important role in maintaining your home’s comfort and temperature throughout the day. Smart thermostats elevate temperature control by syncing with mobile devices, tablets, smart speakers, and other internet-enabled gadgets.