OUR SERVICES
Complete Services for Mason Homes
Whether it’s a slow drain, an aging furnace, inconsistent cooling, or an electrical concern, our technicians take a whole-home approach. We focus on accurate diagnostics, practical recommendations, and repairs that support long-term performance rather than short-term fixes.
From urgent repairs to preventive maintenance, Bassett Services is equipped to support Mason homes of all sizes.
Heating Services in Mason
Southwest Ohio winters are damp as much as cold, which is its own test of a heating system. Bassett handles:
- Furnace repair, installation & maintenance
- Heat pump repair & replacement
- Ductless heating solutions
- Annual heating tune-ups
- Emergency heating repairs
We work through ignition problems, short cycling, weak airflow and uneven temperatures, and we present replacement options in writing rather than pressing for a decision on the spot.
Cooling Services in Mason
River valley humidity keeps Mason air conditioners working long after the temperature drops. Our cooling work covers:
- Air conditioning repair
- AC installation & replacement
- Heat pump cooling
- Ductless mini-split installation
- Seasonal tune-ups
Refrigerant leaks, frozen coils and failed capacitors account for most of what we see, and a seasonal tune-up catches the majority of them early.
Plumbing Services in Mason
Hillside lots and older housing stock make for interesting plumbing. Our licensed plumbers handle:
- Water heater repair & replacement
- Leak detection & pipe repair
- Faucet, toilet & fixture installation
- Water line repair
- Emergency plumbing
Pricing is written down before work starts, so there is no pressure and no surprise once the job is underway.
Drain & Sewer Services in Mason
Older clay laterals and heavy seasonal rain are a difficult combination. Bassett provides:
- Drain cleaning & hydro jetting
- Camera sewer line inspection
- Trenchless sewer repair & replacement
- Septic tank service
- Recurring clog diagnosis
We identify the blockage rather than clearing the same line twice, and you see the camera footage before any repair is recommended.
Electrical Services in Mason
Many Mason homes are still working from their original service panel. Our electricians handle:
- Panel upgrades & breaker repair
- Outlet, switch & wiring repair
- Lighting & ceiling fan installation
- Whole-home generator installation
- Surge protection
Every job is completed by a licensed electrician and left to code, so inspections and equipment warranties stay intact.
CUSTOMER REVIEWS
What Our Customers Say
Don’t just take our word for it. Here’s what homeowners in your area are saying about Bassett Services.
Michele Franklin
3 months agoI had Tommy Webber come out today to do the spring check up on My AC unit, He was very thorough explained a lot of different things. He was very Professional and polite.
Paul
3 months agoThomas was professional and went a step above. Did a great job to show me everything that I had to keep an eye on and cleaned up like he wasn’t never there. Price wise I’m on their membership program we bought with our new system. They’ve been good so far and it’s been a few yrs now.
Michelle Mullins
4 months agoShowed up on time. Respectful, kind, and efficient. I’m sure my husband could have replaced the capacitor but for the price and convenience we were happy to spend our money here. They installed our furnace last year and we have always happy with CJS.
Richard Wirey
5 months agoTyler came in explained in detail what was about to take place and what I needed. Fixed and arranged it for me to pay with ease. The whole task was simple and fast. I would recommend your services with your company anytime to anyone! Thank you so much for helping us!
A Wal
5 months agoWe had an issue with our sump pump going off, even though there wasn’t any water problem, and it turned out the entire unit needed to be replaced. We called Bassett that morning, and they were able to offer same-day service, which we really appreciated. Throughout the day, I received texts and calls keeping me updated that they were still coming, even as other jobs ran longer. I didn’t mind the delay at all—it was clear they were doing their best to fit us in. Josh arrived later in the day and spent a few hours replacing the sump pump. He explained everything clearly and was both informative and understanding throughout the process. He also took the time to look at another issue, took photos and measurements, and said he would follow up after speaking with his boss. What really stood out was his professionalism and attitude. Even after 6 p.m., when he mentioned he still had two more stops to go, he never once rushed or made us feel like just another job. He made us feel like a priority, and that meant a lot. We’re very grateful for the service and would absolutely recommend Bassett, and especially Josh, to others.
Michelle McElwee
7 months agoWe got estimates for a new water softener. I hadn't compared prices anywhere else. After receiving your estimate I called another service. To install and replace it was 5 and 6000 dollars less. Wow what a difference. We are going with the other service. Dale was great. He was very helpful. And so nice. The gal on the phone was also nice. Overall great experience. It just a money thing. Thank you so much Have a nice spring, Michelle
Service you trust. People you know.
Join the Bassett Watchdog Home Coverage Club! As a member, you’ll receive all these benefits:
- Priority service scheduling (no dispatch fees)
- Free annual full HVAC service health check (includes furnace & AC inspection)
- 20% off HVAC repairs
- 10% off plumbing repairs & installs
- 10% off electrical repairs & installs
- Free plumbing maintenance & safety inspection
- Free electrical maintenance & safety inspection
- $120 annual loyalty credit for new systems & generators (up to $1,200)
- $14.95/month (same address only)
