Since 1978, Bassett Services, Inc. is your best choice for repair, installation, and service in homes and buildings just like yours in the Hendricks, Morgan, Putnam and western Marion Counties. We take special pride in the craftsmen we train and employ--a fact you'll see in the reviews below. It's also noticeable immediately in the attitude and integrity our technicians bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. You can also be assured that Bassett Services, Inc. stands behind the work we do as well as complies with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace and Air Conditioning Repair in Monrovia, IN. Call us today at (317) 839-5877!
Mace did an excellent job, he answered all of my questions.
Basset Services is a Company you can trust and count on. All of their employees are professional and friendly.
Ray is very knowledgeable and helpful with answering on my heating and cooling questions!
The technician worked quickly and did not interfere with out routine. He thought our compressor was failing but checked with the company and gave us honest feed back that it was performing as expect for age and conditions. Overall satisfied with the HVAC tuneup.
Service was timely and diagnosed correctly the first time. All needed repairs were fully explained and never exceeded the estimate. Serviceman was professional, friendly, and knowledgeable.
A couple of years ago, I had made an appointment for yearly inspection and maintenance with Bassett. The next day after service, I was speaking with a gentlemen who, it turns out, owns a rather large HVAC company himself. I told him what a coincidence that it was since I had just Bassett out to the house. He told me that they are the only company in all of Indy that he considers to be better than his. I think that pretty much says it all. I've had nothing but excellent and informative service in the short time that I've been using them.
On time, helpful, thourgh, clean!
Excellent! So glad we found Bassett.
Enjoyed talking with the tech
Ray was very knowledgeable and shared his findings with me. He explained the process and walked through the steps. Glad to have Bassett on team of home repairs!
Heat pump stopped working late Friday night. Called and within 30 minutes I was speaking with a technician named Jordan. I explained what was going on with the heat pump & he told me he would arrive within the hour. Approximately 30 minutes later he arrived. In less than an hour he diagnosed the problem, checked for the cause of the problem, and made the repair, explaining everything as he went. Jordan was polite, knowledgeable, and focused on his job. He is a fine example of what good customer service should look like.
Service was well performed. Servicemen were friendly and considerate of my home and careful of my home when taking out old unit and installing the new one. There were good to clean up after themselves. The cost was pricier than expected, but I have a geothermal unit and there were several things that had to be replaced and installation took 2 days. So far, the system seems to be working well. The thermostat seems to be off about 3 degrees, so I have to set the temperature different than my last thermostat (warmer temp setting to get the house warm). David was knowledgeable and very friendly. He had answers to all my questions. We are very pleased with him and his assistants.
Heating service tune up on trane
Bryant gas furnace heating service no heat call
Heating service repair
Performed routine heating maintenance on American Standard heat pump system and inspected duct work.