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For Furnace Repair Service in Plainfield IN, call Bassett Services, Inc.!
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Martinsville

Your Best Choice for Furnace and Air Conditioning Repair in Martinsville, IN

In the Hendricks, Morgan, Putnam and western Marion Counties, Bassett Services, Inc. is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Bassett Services, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace and Air Conditioning Repair in Martinsville, IN in Plainfield IN. Call us today at (317) 839-5877!

Local reviews for Furnace and Air Conditioning Repair in Martinsville, IN.

Local Reviews
for Martinsville, IN

Bassett Services Inc Rated 4.9 out of 5 stars based on 329 customer reviews

Map of Martinsville, IN

Maintenance




Review of Bassett Services Inc

Professional and courteous


Map of Martinsville, IN

Excellent people to deal with




Review of Bassett Services Inc

Very informing, should it be on what they are working on, what they are about to work on, or if you have an issue and what the complexity would be. Scheduling and callbacks, you are never lost in a shuffle, very pleasant and work with you. Thank You for caring, I appreciate the service and hospitality.


Map of Martinsville, IN

Installation of surge suppressor




Review of Bassett Services Inc

Micheal was thorough and professional. Work was done in a timely manner.


Map of Martinsville, IN

Great service technician




Review of Bassett Services Inc


Map of Martinsville, IN

Thorough, professional service.




Review of Bassett Services Inc

Nathan does a good job of explaining what he's doing and what the condition is of my equipment. He doesn't rush and is careful of his surroundings.


Map of Martinsville, IN

Great service. Very professional




Review of Bassett Services Inc


Map of Martinsville, IN

Geothermal inspection




Review of Bassett Services Inc


Map of Martinsville, IN

great servica




Review of Bassett Services Inc

very good visit he was very respectful and had his mask on. he cleaned everything up before leaving and set our units back the way they were


Map of Martinsville, IN

Great service




Review of Bassett Services Inc


Map of Martinsville, IN

great service




Review of Bassett Services Inc


Great service, very knowledgeable and Courteous




Review of Bassett Services Inc

We are very appreciative of the service we received the very next day after our call... our issue was a very complicated one and our technician was diligent and fixed the problem that had been unresolved for 3 days!


Fast and courteous service




Review of Bassett Services Inc

Josh was friendly and professional and honest. Appreciated he did not try to up sell. Very good experience.


Great service




Review of Bassett Services Inc

Bassett service team does a great job. They let you know they are on their way, they notify you if they are going to be late. They do not waste your time!


Great service




Review of Bassett Services Inc


Great service




Review of Bassett Services Inc


Excellent and courteous service




Review of Bassett Services Inc

Excellent and courteous service.


Water heater installation




Review of Bassett Services Inc

Called Basset to replace my leaking water heater, which was connected to my home's geothermal heat pump. They quoted me a price of $1582 over the phone to replace the water heater and connect it to the heat pump as well. On the day of the appointment, I shut off power to the water heater, disconnected the wiring, and shut off the water to the house. After the technicians arrived (one on time and one almost an hour late), they brought a new water heater, but no connections for the heat pump. They did not want to reuse the existing connections. In addition, they found that the water pump inside the geothermal (which circulates water through the water heater to save energy), had failed (which I had originally informed them over the phone). As a result, I told them to just install the water heater with no connection to the heat pump for now. Final bill - $1582! I disputed this price because: they used no parts to connect the water heater to the heat pump they spent no time connecting the water heater to the heat pump they did not test the heat pump/water heater operation a new water heater of the same brand and type is only about $350 retail Basset lowered the bill to $1363, which wasn't much in my opinion. I have a service contract with Basset, which is supposed to get me a discount, but I basically paid $1000 to install a 50 gallon water heater. I let the technicians now I was not happy with that price and would not be hiring Basset again. The technicians did a nice job and I know they don't set the prices, but Basset's prices are just too high for this type of job. Their heat pump maintenance fees are pretty reasonable, though...


Response from Bassett Services Inc:

WE DO APOLIGIZE THE TECHNICAN WAS 30 MINUTES LATE. OUR PRICE WAS QUOTED OVER THE PHONE TO REPLACE THE WATER HEATER AND RECONNECT TO YOUR GEOTHERMAL SYSTEM. WE WERE GIVEN YOUR APPROVAL DAYS BEFORE THE WORK WAS SCHEDULED AND PER OUR CONVERSATION THE DESUPERHEATER PUMP HAD BEEN UNHOOKED FOR REASONS UNKNOWN AND MAY BE POSSIBLE BAD. OUR PRICE QUOTED DID NOT INCLUDE ANY ADDITIONAL MATERIAL TO RECONNECT, BUT DID INCLUDE THE 2 TECHNICANS NEEDED TO REMOVE THE LARGE 80 GALLON WATER HEATER FROM THE BASEMENT AND INSTALL THE NEW ONE INCLUDING TROUBLESHOOTING THE EXISTING DESUPERHEATER PUMP. WE DID INCLUDE ADDITIONAL DISCOUNTS TO COMPENSATE FOR BEING LATE AND TO TRY TO MAKE YOU HAPPY AS WELL REPLACE YOUR HUMIDIFER SHUT OFF FOR NO CHARGE. IF YOU WOULD LIKE TO DISCUSS FURTHER PLEASE CALL US AT 317-839-5877


A/C Service




Review of Bassett Services Inc

Nathan comes in and does his job quickly and efficiently. Points out any issues and explains them so I can understand !


Excellent!




Review of Bassett Services Inc

Excellent quality service. On time, great communication and explanation.


Great service




Review of Bassett Services Inc


Megan R.

Megan R.

Heating Tuneup on WaterFurnace Geothermal

Near Wilbur Rd, Martinsville, IN 46151
Codie F.

Codie F.

Trane ah ptu

Near Lincoln Rd, Martinsville, IN 46151
Ray H.

Ray H.

Trane heat pump Service maintenance and repair

Near Little Hurricane Dr, Martinsville, IN 46151
Martinsville, IN - Trane heat pump Service maintenance and repair
Caleb D.

Caleb D.

Heating tune up on American standard system

Near Dillman Rd, Martinsville, IN 46151
Codie F.

Codie F.

Ah ptu

Near Northview, Martinsville, IN 46151
John W.

John W.

Amana to American standard furnace replacement estimate

Near E Pike St, Martinsville, IN 46151
Martinsville, IN - Amana to American standard furnace replacement estimate
Rj M.

Rj M.

Servicing furnace

Near S Ohio St, Martinsville, IN 46151
Martinsville, IN - Servicing furnace
Rj M.

Rj M.

Servicing furnace

Near S Ohio St, Martinsville, IN 46151
Martinsville, IN - Servicing furnace
Rj M.

Rj M.

Servicing unit

Near S Ohio St, Martinsville, IN 46151
Martinsville, IN - Servicing unit
Josh R.

Josh R.

Waterfurnace geo thermal service and repairs

Near IN-39, Martinsville, IN 46151
Ray H.

Ray H.

Geothermal water furnace with Trane air handler Service maintenance and repair

Near Hinson Rd, Martinsville, IN 46151
Martinsville, IN - Geothermal water furnace with Trane air handler Service maintenance and repair
Tyler S.

Tyler S.

Tune up

Near Old Morgantown Rd, Martinsville, IN 46151
Martinsville, IN - Tune up
Brandon R.

Brandon R.

Service call repair on a Trane heat pump

Near Elk Ct, Martinsville, IN 46151
Martinsville, IN - Service call repair on a Trane heat pump
Tyler S.

Tyler S.

Tune up

Near Robb Hill Rd, Martinsville, IN 46151
Martinsville, IN - Tune up
Tyler S.

Tyler S.

Tune up

Near Timberwood Dr, Martinsville, IN 46151
Martinsville, IN - Tune up
Rj M.

Rj M.

Servicing furnace

Near Maple Turn Ln, Martinsville, IN 46151
Rj M.

Rj M.

Servicing geo

Near Wavelyn Cir S, Martinsville, IN 46151
Martinsville, IN - Servicing geo
Codie F.

Codie F.

Geo ah ptu

Near Lincoln Rd, Martinsville, IN 46151
Caleb D.

Caleb D.

Heating tune up on water furnace geothermal

Near W Aspen Way, Martinsville, IN 46151
Tim S.

Tim S.

Replace Goodman furnace with new American standard gas furnace

Near Dogwood Ct, Martinsville, IN 46151
Martinsville, IN - Replace Goodman furnace with new American standard gas furnace
John W.

John W.

Nordine air handler to gas conversion American standard gas furnace

Near S R 144, Martinsville, IN 46151
Martinsville, IN - Nordine air handler to gas conversion American standard gas furnace
Tyler S.

Tyler S.

Tune up

Near Leonard Rd, Martinsville, IN 46151
Martinsville, IN - Tune up
Jessica G.

Jessica G.

Maintenance ptu on weather king

Near N S R 39, Martinsville, IN 46151
John W.

John W.

Heil to American standard furnace replacement estimate

Near Little Hurricane Dr, Martinsville, IN 46151
Martinsville, IN - Heil to American standard furnace replacement estimate
Rj M.

Rj M.

Servicing furnace

Near John Ed Dr, Martinsville, IN 46151
For Furnace repair in Plainfield IN, like us on Facebook!
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To schedule your Furnace installation in Plainfield IN, just email us!
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706 W. MAIN, PLAINFIELD IN 46168
MONDAY - FRIDAY: 8AM TO 8PM SATURDAY: 8AM TO NOON
24/7 EMERGENCY SERVICE AVAILABLE
Bassett Services, Inc. provides second opinions on ac repair or replacement in Plainfield IN.
For Furnace repair in Plainfield IN, like us on Facebook!
See what our customers are saying about our Furnace repair service in Plainfield IN on Google!
To schedule your Furnace installation in Plainfield IN, just email us!
For Furnace repair in Plainfield IN, check out our videos on Youtube.
706 W. MAIN, PLAINFIELD IN 46168
MON - FRI: 8AM TO 8PM SAT: 8AM TO NOON
24/7 EMERGENCY SERVICE AVAILABLE
SCHEDULE SERVICE  
FREE QUOTE