SCHEDULE SERVICE  
Can't wait to hear from you, we're all ears!
For AC Repair Service in Plainfield IN, call Bassett Services, Inc.!
SCHEDULE SERVICE  
Can't wait to hear from you, we're all ears!

Martinsville

Your Best Choice for Furnace and Air Conditioning Repair in Martinsville, IN

In the Hendricks, Morgan, Putnam and western Marion Counties, Bassett Services, Inc. is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Bassett Services, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace and Air Conditioning Repair in Martinsville, IN in Plainfield IN. Call us today at (317) 839-5877!

Local reviews for Furnace and Air Conditioning Repair in Martinsville, IN.

Local Reviews
for Martinsville, IN

Bassett Services Inc Rated 4.9 out of 5 stars based on 317 customer reviews

Map of Martinsville, IN

Great service




Review of Bassett Services Inc

Bassett service team does a great job. They let you know they are on their way, they notify you if they are going to be late. They do not waste your time!


Map of Martinsville, IN

Great service




Review of Bassett Services Inc


Map of Martinsville, IN

Great service




Review of Bassett Services Inc


Map of Martinsville, IN

Excellent and courteous service




Review of Bassett Services Inc

Excellent and courteous service.


Map of Martinsville, IN

Water heater installation




Review of Bassett Services Inc

Called Basset to replace my leaking water heater, which was connected to my home's geothermal heat pump. They quoted me a price of $1582 over the phone to replace the water heater and connect it to the heat pump as well. On the day of the appointment, I shut off power to the water heater, disconnected the wiring, and shut off the water to the house. After the technicians arrived (one on time and one almost an hour late), they brought a new water heater, but no connections for the heat pump. They did not want to reuse the existing connections. In addition, they found that the water pump inside the geothermal (which circulates water through the water heater to save energy), had failed (which I had originally informed them over the phone). As a result, I told them to just install the water heater with no connection to the heat pump for now. Final bill - $1582! I disputed this price because: they used no parts to connect the water heater to the heat pump they spent no time connecting the water heater to the heat pump they did not test the heat pump/water heater operation a new water heater of the same brand and type is only about $350 retail Basset lowered the bill to $1363, which wasn't much in my opinion. I have a service contract with Basset, which is supposed to get me a discount, but I basically paid $1000 to install a 50 gallon water heater. I let the technicians now I was not happy with that price and would not be hiring Basset again. The technicians did a nice job and I know they don't set the prices, but Basset's prices are just too high for this type of job. Their heat pump maintenance fees are pretty reasonable, though...


Response from Bassett Services Inc:

WE DO APOLIGIZE THE TECHNICAN WAS 30 MINUTES LATE. OUR PRICE WAS QUOTED OVER THE PHONE TO REPLACE THE WATER HEATER AND RECONNECT TO YOUR GEOTHERMAL SYSTEM. WE WERE GIVEN YOUR APPROVAL DAYS BEFORE THE WORK WAS SCHEDULED AND PER OUR CONVERSATION THE DESUPERHEATER PUMP HAD BEEN UNHOOKED FOR REASONS UNKNOWN AND MAY BE POSSIBLE BAD. OUR PRICE QUOTED DID NOT INCLUDE ANY ADDITIONAL MATERIAL TO RECONNECT, BUT DID INCLUDE THE 2 TECHNICANS NEEDED TO REMOVE THE LARGE 80 GALLON WATER HEATER FROM THE BASEMENT AND INSTALL THE NEW ONE INCLUDING TROUBLESHOOTING THE EXISTING DESUPERHEATER PUMP. WE DID INCLUDE ADDITIONAL DISCOUNTS TO COMPENSATE FOR BEING LATE AND TO TRY TO MAKE YOU HAPPY AS WELL REPLACE YOUR HUMIDIFER SHUT OFF FOR NO CHARGE. IF YOU WOULD LIKE TO DISCUSS FURTHER PLEASE CALL US AT 317-839-5877


Map of Martinsville, IN

A/C Service




Review of Bassett Services Inc

Nathan comes in and does his job quickly and efficiently. Points out any issues and explains them so I can understand !


Map of Martinsville, IN

Excellent!




Review of Bassett Services Inc

Excellent quality service. On time, great communication and explanation.


Map of Martinsville, IN

Great service




Review of Bassett Services Inc


Map of Martinsville, IN

spring service




Review of Bassett Services Inc


Map of Martinsville, IN

excellent service




Review of Bassett Services Inc

As usual excellent service.


Furnace maintenance




Review of Bassett Services Inc

Excellent


Good and friendly service




Review of Bassett Services Inc


Service




Review of Bassett Services Inc

Good


A Most Highly Skilled Professional - True Excellence every time.




Review of Bassett Services Inc

My HVAC technician is the absolute best. I have 2 High-End HVAC systems on regularly scheduled maintenance (twice a year). I insist on having this same technician for each and every appointment, because he is thoroughly familiar with my systems and their unique properties. ( I am not going to reveal his name, because I don't want everyone in the world taking him away from me.) This guy is mine! He is the best.


Great service; ray was thorough and informative




Review of Bassett Services Inc


Professional Service




Review of Bassett Services Inc


excellent service as usual




Review of Bassett Services Inc


Great service tech & work




Review of Bassett Services Inc

Patrick was friendly & did a great job.


great service




Review of Bassett Services Inc


Great Service. Excelllent Technician




Review of Bassett Services Inc


John W.

John W.

Bryant Heat Pump hybrid system to American standard heat pump duel fuel replacement estimate

Near Beech Grove Rd, Martinsville, IN 46151
Martinsville, IN - Bryant Heat Pump hybrid system to American standard heat pump duel fuel replacement estimate
Nathan E.

Nathan E.

Performed precision Ac Tuneup

Near Ferguson Dr, Martinsville, IN 46151
Nathan E.

Nathan E.

Performed precision Ac Tuneup

Near Little Hurricane Dr, Martinsville, IN 46151
Martinsville, IN - Performed precision Ac Tuneup
Nathan E.

Nathan E.

Performed precision Ac Tuneup

Near Lincoln Rd, Martinsville, IN 46151
Tyler S.

Tyler S.

Tune up

Near IN-39, Martinsville, IN 46151
Martinsville, IN - Tune up
Nathan E.

Nathan E.

Performed precision Ac Tuneup

Near Red Day Rd, Martinsville, IN 46151
Martinsville, IN - Performed precision Ac Tuneup
Caleb D.

Caleb D.

Ac tune up on American standard system

Near Hicks Ln, Martinsville, IN 46151
Martinsville, IN - Ac tune up on American standard system
Caleb D.

Caleb D.

Ac tune up on American standard system

Near Mt Olive Ln, Martinsville, IN 46151
Nathan E.

Nathan E.

Performed precision Ac Tuneup

Near Old State Rd 67 W, Martinsville, IN 46151
Martinsville, IN - Performed precision Ac Tuneup
Jessica G.

Jessica G.

Ptu on trane

Near Little Hurricane Dr, Martinsville, IN 46151
Caleb D.

Caleb D.

Ac tune up on American standard system

Near S Harriet St, Martinsville, IN 46151
Martinsville, IN - Ac tune up on American standard system
Nathan E.

Nathan E.

Performed precision Ac Tuneup

Near Timberwood Dr, Martinsville, IN 46151
Martinsville, IN - Performed precision Ac Tuneup
Russ M.

Russ M.

Repairing a air conditioner

Near Little Hurricane Dr, Martinsville, IN 46151
Martinsville, IN - Repairing a air conditioner
Jessica G.

Jessica G.

Ptu on trane

Near N Southampton Ridge, Martinsville, IN 46151
Patrick L.

Patrick L.

Water Furnace geothermal Heat Pump Cooling Precision Tune Up and service

Near E Shore Dr, Martinsville, IN 46151
Martinsville, IN - Water Furnace geothermal Heat Pump Cooling Precision Tune Up and service
John W.

John W.

Goodman to American standard air conditioner replacement estimate

Near Edgewood Cir, Martinsville, IN 46151
Martinsville, IN - Goodman to American standard air conditioner replacement estimate
Jessica G.

Jessica G.

Maintenance tune up on trane

Near Fox Hollow Dr, Martinsville, IN 46151
Codie F.

Codie F.

Geo ac ptu

Near Flake Rd, Martinsville, IN 46151
Martinsville, IN - Geo ac ptu
Nathan E.

Nathan E.

Performed precision Ac Tuneup

Near Orchard Hills Rd, Martinsville, IN 46151
Nathan E.

Nathan E.

Performed precision Ac Tuneup

Near E Harrison St, Martinsville, IN 46151
Martinsville, IN - Performed precision Ac Tuneup
Jessica G.

Jessica G.

Maintenance and service on geothermal

Near Lake Terrace Dr, Martinsville, IN 46151
Brandon R.

Brandon R.

Service call repair on a Carrier heat pump.

Near W S R 42, Martinsville, IN 46151
Martinsville, IN - Service call repair on a Carrier heat pump.
Nathan E.

Nathan E.

Performed precision Ac Tuneup

Near Cramer Pl, Martinsville, IN 46151
Nathan E.

Nathan E.

Performed precision Ac Tuneup

Near Herath Ln, Martinsville, IN 46151
Martinsville, IN - Performed precision Ac Tuneup
John W.

John W.

Tempstar to American standard air conditioner replacement estimate

Near Pinto Pl, Martinsville, IN 46151
Martinsville, IN - Tempstar to American standard air conditioner replacement estimate
For AC repair in Plainfield IN, like us on Facebook!
See what our customers are saying about our AC repair service in Plainfield IN on Google!
To schedule your Air Conditioner installation in Plainfield IN, just email us!
For AC repair in Plainfield IN, visit us on Youtube.
 
706 W. MAIN, PLAINFIELD IN 46168
MONDAY - FRIDAY: 8AM TO 8PM SATURDAY: 8AM TO NOON
24/7 EMERGENCY SERVICE AVAILABLE
Bassett Services, Inc. provides second opinions on ac repair or replacement in Plainfield IN.
For AC repair in Plainfield IN, like us on Facebook!
See what our customers are saying about our AC repair service in Plainfield IN on Google!
To schedule your Air Conditioner installation in Plainfield IN, just email us!
For AC repair in Plainfield IN, check out our videos on Youtube.
706 W. MAIN, PLAINFIELD IN 46168
MON - FRI: 8AM TO 8PM SAT: 8AM TO NOON
24/7 EMERGENCY SERVICE AVAILABLE
SCHEDULE SERVICE  
FREE QUOTE