Since 1978, Bassett Services, Inc. is your best choice for repair, installation, and service in homes and buildings just like yours in the Hendricks, Morgan, Putnam and western Marion Counties. We take special pride in the craftsmen we train and employ--a fact you'll see in the reviews below. It's also noticeable immediately in the attitude and integrity our technicians bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. You can also be assured that Bassett Services, Inc. stands behind the work we do as well as complies with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace and Air Conditioning Repair in Avon, IN. Call us today at (317) 839-5877!
I continue to be pleased with the service maintenance agreement I have with Bassett. I have had several different service tech's at my home over the years and they are all first class. Thank you.
Seriously fantastic service - and that seems rare these days. I called and they fit me in right away. The person who scheduled my appointment (I wish I could recall her name) initially was so kind and helpful. She even called me back to let me know they could get to my home a full day earlier than scheduled. A+ there ;) A gentleman named Tony showed up for the service and he was super kind, very informative, highly professional, and seemed to genuinely care about his work and the company as a whole. All in all I’d say - just keep doing what you’re doing, guys! You most definitely have a new customer in me! Expectations = Exceeded :)
Emergency service was provided initially. Prompt follow up the next day. Both technicians were very professional.
We just moved to Avon from out of state and needed some hvac work. Not knowing who to call we picked Bassett and it was a good choice. They came quickly and did a fantastic job for us. Bassett has become our hvac company. Thank you so much, Bob
Jessica arrived promptly at the scheduled time for service and got right to work cleaning and checking out my furnace/humidifier. Very thorough job performance! Thank you!! 👍
Prompt, professional, and pleasant. On time!
Technician on time, efficient, and pleasant.
Very thorough and answered all of my questions
The overall service was fine. However, I am very particular about things. Codie used my outside hose without asking or informing me. This may not seem like a big thing, but the hose has an automatic rewind feature which would empty the hose of standing water. This is winter time so I don’t know if the hose was emptied plus the hose was not properly returned to the hose reel housing with part of it was outside of it. I would suggest that technicians always use their own equipment.
I really trust the Bassett guys
Great, quick service. Charged 198 dollars for a part, and 98 for the service call. Those charges I can stomach, but then charged me 80 dollars for “thermostat setup” because he literally adjusted the thermostat settings using the manual I gave him. Not cool
Great company and techs!!!
Keep up the expert service!
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