Since 1978, Bassett Services, Inc. is your best choice for repair, installation, and service in homes and buildings just like yours in the Hendricks, Morgan, Putnam and western Marion Counties. We take special pride in the craftsmen we train and employ--a fact you'll see in their reviews below. Its also noticeable immediately in the attitude and integrity our technicians bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. You can also be assured that Bassett Services stands behind the work we do as well as comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace and Air Conditioning Repair in Noblesville IN . Call us today at (317) 839-5877!
Great response time and service. Provided temporary fix, explained what was done and what was needed to repair completely. Bassett Services techs are always looking to repair 1st and are very competent.
Kevin was both, friendly and professional.
Service is always great with Bassett. they do a thorough job of inspecting the unit
Tim walked into my house Wednesday morning to explain my options and help me decide what was best for our house...David and Josh arrived Thursday morning and the new HVAC unit was up and running by 5:30. Friendly, fast, and efficient.
I called requesting service and received a response that he would be there in about an hour. The problem was diagnosed quickly and he had the part on his truck. The whole job was completed within 30 minutes. He was professional, knowledgeable and fast. Russ also took into account with the pricing that routine service had just been completed on June1.
Six months ago we had a new furnace installed by Bassett Services, so I expected the first maintenance inspection to be a lick and a promise. Was I wrong! The technician spent a full two hours going through the entire system, cleaning and checking everything. We had difficulty getting the house cool, so I assumed that we needed more refrigerant. He found that it was actually over pressure, and removed some refrigerant to bring it back to specification. The AC unit was not installed or previously maintained by Bassett. A friend of mine referred me to Bassett because of their excellent customer service and attention to detail. I now understand why.
Technician was friendly, courteous and willing to answer any questions I had.
Cole was very pleasant and knowledgeable.
Jordan did an excellent job and was very informative and answered all my questions. Very happy customer!
We have been very happy with your service over the last 12 years of using you. The service last week though had us disappointed for 2 reasons: one of our exsisting filters which we personally bought was used to change the filter and it is our understanding that with the service a filter is included, and second the technician did not use booties or remove his shoes when coming in and out of the house in snowy conditions. In the past every tech you have ever sent has used booties.
Response from Bassett Services Inc:
We apologize for the situation our Tune up does Include the standard 1" filter that your system uses and shoe booties are something we require our technicians to wear on every call. We will be going over these items in this weeks training class and will be dropping off a 4 pack of filters for your Inconvenience.
Jordan was professional, kind and caring in completing our Autumn checkup service. He was also efficient and well informed answering the few questions we had and making sure we didn't have any remaining inquiries before he left for his next assignment. We had a great experience.
I am very impressed with the skill and customer service displayed by the Bassett Services Team. From the person who answered the phone, to the person who scheduled the sales call, to the salesman, to the installers, all were well versed in how to properly take care of the customer. The installers just left, and I think my basement looks cleaner than before they came. The installed equipment has a finished look to it, and I was given a complete review of how to operate the system. Well done Bassett Services Team, I will gladly refer you to my family and friends.
Jeremy was very courteous and very meticulous. After Jeremy and I discussed the situation about extremely high usage in the winter months I believe that the problems should be resolved this winter. He is very professional and one of the best techs that you have.
I had Bassett Services out after my Geothermal system was having problems. The previous company who installed it was out of business and I needed to find someone I could trust to work on my system. The tech I had out (Jeremy) was very professional, listened to what I had to say and proceeded to determine the problems very quickly and repair them efficiently after explaining the issues. My repair was affordable and the information about my system provided was thorough. I highly recommend these guys if you are lucky enough to be within their service area!
Tune up on a trane heat pump